Security is our business and this extends to ensuring that our clients are confident that their personal information is safe with us. Apart from our personal commitment, Berwick Locksmiths is bound by the principles and provisions of the Privacy Act 1968 which covers the collection, use, disclosure and security of your personal information. Berwick Locksmiths will not collect any information about you except for that which you knowingly provide to us.

Berwick Locksmiths will only use the information which you provide for the purpose of delivering agreed services to you. Where necessary to fulfill our service and/or warranty obligations to you, we may provide some information about you to third party product providers. Your email address provided when you submit an enquiry via our contact form is safe with us and will only be used to service your enquiry. We will not sell or provide it to any direct mailing service or use it to forward unwanted third party product information to you.

If you wish to make a complaint about a possible breach of your privacy, please ring us, on (03) 9769 9111, in the first instance. Complaints may also be made to the Office of the Federal Privacy Commissioner.